Disclaimer

Medical Disclaimer

The information on this website is provided for general educational purposes only. It is not medical advice, is not a substitute for professional evaluation, diagnosis, or treatment, and is not intended to diagnose, treat, cure, or prevent any disease. Individual results vary. Always consult a qualified healthcare provider before beginning any therapy, changing an existing treatment, or acting on anything you read here.

No Doctor–Patient Relationship

Browsing this website, submitting a consultation request, exchanging messages with our concierge team, or speaking with staff by phone does not, by itself, create a doctor–patient relationship. A clinician–patient relationship is established only after an in-person or telehealth evaluation with a licensed provider at one of our clinics and completion of the appropriate intake and consent forms.

Our services are wellness-oriented and physician-supervised where required by law. Nothing on this site should be interpreted as a promise of a specific medical outcome. Any decision to proceed with a therapy is made together with your provider based on your individual history, screening, and goals.

Third-Party Content and Sources

Where we cite peer-reviewed literature or government sources, those citations describe general research findings only. They do not prove that any particular therapy will produce a particular result for you. Links to third-party websites are provided for convenience; we do not control and do not endorse the content on those sites.

Appointment, Deposit, Cancellation & Refund Policy

When a visit is scheduled, our concierge team may collect a $100 deposit by phone or in-clinic under the name EBO2 Therapy and Wellness. This website does not charge the deposit. If you complete your visit, the full $100 is credited toward your treatment total.

Cancellations

• 48 hours or more notice: full refund of the $100 deposit to the original card.
• Less than 48 hours notice: the $100 deposit is forfeited. There is no partial-refund tier for late cancellations.

Rescheduling

• 48 hours or more notice: your deposit carries over to the new appointment at no additional charge.
• Less than 48 hours notice: the reschedule is treated as a late cancellation and the deposit is forfeited.

Late arrival and no-shows

Arriving 15 minutes or more after your scheduled start time is treated as a no-show. The no-show fee is 50% of the full treatment price. The $100 deposit is applied toward that fee; any remainder may be billed.

Clinic-initiated cancellation

If we cancel your appointment, you may choose either a full refund of your deposit to the original card or to keep the deposit as credit toward a rescheduled appointment.

Contraindication identified at screening

If our clinical screening determines that you cannot safely proceed with the requested therapy, your deposit is refunded in full to the original card.

Minors

In most cases we do not treat minors. Exceptions are made only with special clearance from our physician. When a minor is cleared, a legal parent or guardian must consent to care and is responsible for all payment, deposit, and cancellation terms above.

Refund method and timing

Approved refunds are issued to the original card only within 5–10 business days of approval. We do not refund deposits by check, cash, or to a different card.

How to request a cancellation, reschedule, or refund review

Call the clinic that booked your visit as soon as possible so the 48-hour notice window is preserved. Written requests can also be sent to Info@ebo2therapy.com; the timestamp on the phone call or the email is what determines the notice window.

Deposit Authorization & Receipt

The $100 deposit is authorized and charged at the time of scheduling by our concierge team, by phone or on the in-clinic card terminal. At that point you receive a receipt from the payment terminal (or from the phone processor) and a separate confirmation email from Info@ebo2therapy.com linking to this policy.

The consultation request form on this website does not charge your card. When you submit that form, you acknowledge that you have read the policy above; we store the policy version, the timestamp, and the network address of the submission as a record that these terms were reviewed at the time of request.

Contact — Questions, Cancellations, Refund Reviews

For any question about a scheduled appointment, a deposit, or a refund review, contact the clinic that booked the visit. Written requests can be sent to Info@ebo2therapy.com.

• Rancho Palos Verdes, CA: 424-468-9437 — 29000 S Western Ave Suite 201, Rancho Palos Verdes, CA 90275
• West Palm Beach, FL: (561) 568-5111 — 580 Village Blvd Suite 200, West Palm Beach, FL 33409